How to Check Broker Scores Before Booking Loads in Truckstop

Booking loads as a carrier requires more than just finding the right freight; it also involves assessing the reliability of brokers. The last thing you want is to haul a load only to struggle with payment issues later. That’s why checking broker scores before booking loads in Truckstop is crucial for ensuring a smooth and profitable transaction.

Why Broker Scores Matter

Broker scores help carriers evaluate the financial stability, payment history, and overall reliability of freight brokers. A high broker score indicates that a broker has a strong track record of timely payments and professional conduct, while a low score may signal potential issues such as delayed payments, disputes, or even fraud.

By checking broker scores in Truckstop, you can:

• Avoid non-payment risks – Reduce the chances of dealing with unreliable brokers.

• Improve cash flow – Work with brokers who pay on time, ensuring a steady cash flow for your business.

• Enhance business relationships – Build long-term partnerships with reputable brokers.

How to Check Broker Scores in Truckstop

Truckstop provides a user-friendly way for carriers to assess brokers before booking a load. Follow these steps to check broker scores and make informed decisions:

Step 1: Log Into Your Truckstop Account

To check broker scores, you first need access to your Truckstop account. If you haven’t already, sign up for a Truckstop Carrier account and log in using your credentials.

Step 2: Navigate to the Broker Directory

Truckstop offers a Broker Directory where you can search for and review brokers before accepting loads. To access this feature:

• Click on the Broker Directory or Load Board tab.

• Enter the broker’s name or MC number in the search bar.

• Click Search to pull up relevant broker details.

Step 3: Review the Broker’s Score and Ratings

Once you find the broker, you’ll see their score along with important details such as:

• Credit Score – A numerical rating based on the broker’s financial history and payment performance.

• Days-to-Pay (DTP) – The average number of days the broker takes to pay carriers.

• Reviews & Feedback – Comments from other carriers who have worked with the broker.

• Bond Information – Details about the broker’s bond and insurance, ensuring they meet regulatory requirements.

A higher credit score (e.g., 90-100) generally indicates a trustworthy broker, while a lower score (below 70) may signal potential issues.

Step 4: Verify Payment Terms and History

Aside from checking the score, look at the broker’s payment terms. Truckstop provides insights into:

• Typical payment methods (ACH, paper checks, quick pay, etc.).

• Freight factoring compatibility – Some brokers work well with factoring companies, making it easier to get paid.

• Payment disputes – If a broker has multiple complaints, you might want to reconsider booking a load with them.

Step 5: Read Carrier Reviews and Feedback

One of the best ways to assess a broker’s reliability is by reading reviews from other carriers. Truckstop allows carriers to leave feedback based on their experiences, providing valuable insights into:

• Communication and responsiveness.

• Ease of working with the broker.

• Payment reliability and timeliness.

If multiple carriers report payment issues or difficult negotiations, it’s a red flag to be cautious.

Step 6: Confirm the Broker’s Authority and Bond Status

Before finalizing any load, verify the broker’s FMCSA authority and bond status. Truckstop usually provides this information, but you can cross-check on the FMCSA website to ensure the broker has an active license and the required $75,000 surety bond.